Akvelon has introduced a new customization service for Microsoft Dynamics CRM, helping companies customize the solution as needed to meet their requirements.

"Microsoft Dynamics CRM workflow automation and analytics let the companyb .s Sales, Marketing and Service staff easily share information and route tasks to provide a seamless customer experience," writes TMCnet's Raju Shanbhag. "This increases the efficiency of service, claims Microsoft."

Five levels of support are available, from the free Lite offering to the $3,299 Gold service -- as well as a fully customized Platinum service. Aside from the Lite service, all levels include a written project plan, records import and migration, and ongoign paid support.

"The data-driven design of Microsoft CRM allows for successfully performing some of the most common customizations without writing any code," says company CEO Sergei Dreizin. "Our Lite clients will find we can provide those predefined customizations in about a day. In cases where our clients need heavy customization that goes beyond common customizations, our turnaround time is still typically less than a week. We are pleased to be able to provide this service to CRM users."

Click on the following to read the TMCnet article: Akvelon Intros New Dynamics CRM Customization Service