EmailUnlimited 5.0 - December 24, 2003 Professional e-mail marketing & eCRM tool lets businesses of any size develop personalized, automated e-mail campaigns.
Contact Center Software - December 10, 2003 Database Systems Corp. provides customer contact center software as well as contact center phone systems that are capable of both inbound and outbound operations.
OfficeSpark - November 18, 2003 A user-friendly and feature rich CRM solution that includes sales-force automation, contact management, project management and campagign management and execution.
Reference Logic - November 18, 2003 Reference Logic is a complete 'program in-a-box' sales and marketing software solution that addresses the common challenges of implementing a customer reference program.
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March 09, 2010 Whitney Selects IBM
Whitney National Bank has chosen IBM technologies to optimize the delivery of specialized services to its customers.
"Bank officials say using the IBM tools, they will be able to extract key intelligence to obtain a full view of a customer's transaction history -- including a comprehensive analysis of sales trends and costs -- to deliver more customized services and offerings," writes TMCnet's David Sims.
"By deploying the IBM Banking Industry Framework, a portfolio of pre-built financial reports and dashboards, Whitney officials say they expect to be able to cut their banking applications in half, be able to retrieve customer information instantaneously, improve service levels by automating routine processes, reduce costs and eliminate redundancies across the enterprise," Sims writes.
