EmailUnlimited 5.0 - December 24, 2003 Professional e-mail marketing & eCRM tool lets businesses of any size develop personalized, automated e-mail campaigns.
Contact Center Software - December 10, 2003 Database Systems Corp. provides customer contact center software as well as contact center phone systems that are capable of both inbound and outbound operations.
OfficeSpark - November 18, 2003 A user-friendly and feature rich CRM solution that includes sales-force automation, contact management, project management and campagign management and execution.
Reference Logic - November 18, 2003 Reference Logic is a complete 'program in-a-box' sales and marketing software solution that addresses the common challenges of implementing a customer reference program.
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March 19, 2010 ConAgra Chooses inContact Call Center Solution
"With inContact’s hosted call center software, agents have enhanced capabilities because they can manage multiple contacts all at once 'without missing a call,' company officials say," writes TMCnet's David Sims. "ConAgra Foods uses both the screen pop and whisper feature to alert their agents of a call and give them the ability to help the customer more effectively."
"ConAgra Foods does 100 percent call recording and can listen to calls directly from the CRM application as needed," Sims writes.
