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eCRM Product Spotlight
EmailUnlimited 5.0
- December 24, 2003
Professional e-mail marketing & eCRM tool lets businesses of any size develop personalized, automated e-mail campaigns.

Contact Center Software
- December 10, 2003
Database Systems Corp. provides customer contact center software as well as contact center phone systems that are capable of both inbound and outbound operations.

OfficeSpark
- November 18, 2003
A user-friendly and feature rich CRM solution that includes sales-force automation, contact management, project management and campagign management and execution.

Reference Logic
- November 18, 2003
Reference Logic is a complete 'program in-a-box' sales and marketing software solution that addresses the common challenges of implementing a customer reference program.

FREE Tech Newsletters


Salesforce Works Its CRM Mojo on Internet Marketing Company
By Jennifer Schiff  - March 12,2010
CRM software solution helps growing business increase trade show profitability, better manage marketing dollars.

SugarCRM Introduces Open+ CRM Software Partner Program
By eCRMGuide.com Staff  - March 12,2010
The new program is designed to provide additional value for the company's channel partners.

Get Satisfaction Joins Facebook
By eCRMGuide.com Staff  - March 11,2010
The company has launched the Social Engagement Hub for Facebook Pages.

CA Buys Enterprise Software Vendor in $350 Million Deal
By Larry Barrett  - March 10,2010
CA makes another cloud computing acquisition, picking up IT performance and availability monitoring software vendor Nimsoft in all-cash deal.

Google Eyes Enterprise Software Apps Marketplace
By David Needle  - March 10,2010
As Google continues to court the enterprise application market, it has rolled out an online hub for developers to promote and sell their applications, even if they weren't developed using the Google App Engine.

Cast Iron Launches Cloud Integration Solution
By eCRMGuide.com Staff  - March 10,2010
The solution helps companies integrate public clouds, private clouds and on-premise applications.

Microsoft Office 2010 Coming in May
By eCRMGuide.com Staff  - March 09,2010
Microsoft will make the solution available to business software customers on May 12th.

SocialText Updates to Version 4.0
By eCRMGuide.com Staff  - March 08,2010
The new version adds several additional features.

Microsoft Says Software 'All In' on the Cloud
By Stuart J. Johnston  - March 07,2010
Microsoft CEO Steve Ballmer talks up the opportunities of a cloud-based software business, and the responsibilities it entails.

RightNow Intros New SaaS CRM Contract
By eCRMGuide.com Staff  - March 05,2010
The company's new Cloud Services Agreement promises fixed pricing for three years.

NetSuite Gives 100 Percent
By eCRMGuide.com Staff  - March 04,2010
The SaaS-based software provider is offering partners 100 percent margin on the first year's subscription revenue for a new customer.

Web-based CRM Helps Software Firm Beef Up Call Center
By Jennifer Schiff  - March 02,2010
Since deploying NetSuite CRM in its call center, Acclivity Software has a much better understanding of its products and customers

DataFlux Lauches Data Management Platform
By eCRM Guide Staff- March 01,2010
The new solution offers a single, unified platform for data quality, data integration and master data management

StrongMail to Integrate with SAP CRM
By eCRM Guide Staff- February 26,2010
The combined solution will help companies identify the most influential customers in their CRM database to target their e-mail marketing campaigns.

SAP Intros BusinessObjects Business Intelligence OnDemand
By eCRM Guide Staff- February 25,2010
The solution combines all SaaS-based BI offerings in the SAP BusinessObjects portfolio.

Daily News

Salesforce Web CRM Suffers Outage
March 12, 2010
The cloud computing service experienced an outage on Thursday, March 11.

Exxaro Chooses SAP CRM Software
March 12, 2010
The mining company will use the solution to help manage queries handled by its Finshare shared services center.

Idea2 Announces Cloud-Based Small Business CRM Software
March 12, 2010
The company has launched a new solution targeted specifically at the SMB market.

BatchBook CRM Software Launches on Google Apps
March 12, 2010
BatchBlue Software's social CRM solution is now available on the Google Apps Marketplace.

Xobni vs. DocVerse vs. Harmony
March 11, 2010
A ReadWriteEnterprise article looks at three services designed to extend the functionality of Microsoft Outlook.

Market Research & Whitepapers

Advanced Business Analytics
March 12, 2010
A SAP white paper offers guidance on analyzing sales and marketing processes to improve business performance.

IT Spending to Rise (a Bit) in 2010
March 11, 2010
An Ovum report states that one third of IT decision makers expect their budgets to increase in 2010.

Choosing an ERP Solution
March 10, 2010
A Focus Research white paper offers advice on shopping for an ERP system.

Leveraging E-Commerce Analytics
March 09, 2010
An Aberdeen Group report looks at how retailers are making use of e-commerce analytics tools.

Beyond Traditional CRM
March 08, 2010
A VanillaSoft white paper looks at the changing nature of inside sales.


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